Privacy Policy
Your privacy is sacred to us. We've built Lingyao with privacy-first principles, ensuring your personal energy readings and data remain protected and under your control.
Our Privacy Principles
Data Minimization
We collect only what's essential for your Bazi readings and order fulfillment. No excessive tracking or unnecessary data harvesting.
Your Control
Access, modify, or delete your data anytime. We provide clear opt-out mechanisms and honor all deletion requests promptly.
Strong Protection
End-to-end encryption for sensitive data, secure storage, and regular security audits to protect your information.
1 Information We Collect
Personal Information
- Name, email address, and shipping information for order fulfillment
- Payment information (processed securely through encrypted third-party processors)
- Communication preferences and customer service interactions
Bazi Reading Data
- Birth date, time, and location (encrypted and purpose-limited)
- Five Elements analysis results and gemstone recommendations
- Reading session notes and follow-up guidance
๐ Special Protection: All Bazi data is encrypted with 256-bit AES encryption and stored separately from other personal information. NDA agreements available upon request.
2 How We Use Your Information
๐ฆ Order Fulfillment
Processing payments, shipping products, providing customer support, and sending order updates.
๐ฎ Energy Readings
Conducting personalized Bazi analysis, creating Five Elements reports, and providing gemstone recommendations.
๐ Communications
Sending care instructions, lunar timing guidance, and occasional updates about new collections (opt-in only).
๐ก๏ธ Security & Legal
Protecting against fraud, maintaining security, and complying with legal obligations.
3 Data Sharing & Third Parties
What We DO Share
- Shipping Partners: Name and address for delivery (encrypted in transit)
- Payment Processors: Transaction data through secure, PCI-compliant systems
- Legal Requirements: Only when required by law or to protect rights and safety
What We NEVER Share
- Bazi Reading Data: Birth information and energy analysis remain private
- Marketing Lists: We don't sell or rent customer lists to third parties
- Behavioral Tracking: No invasive analytics or cross-site tracking
4 Your Rights & Control
Access & Portability
Request a copy of all data we have about you in a portable format.
Request Data ExportCorrection & Updates
Update or correct any inaccurate information in your account or readings.
Update InformationCommunication Preferences
Opt out of marketing communications while keeping essential order updates.
Manage Preferences5 Security & Data Retention
Security Measures
Data Retention
Order Information: Retained for 7 years for legal compliance and warranty support
Bazi Reading Data: Retained for 2 years unless you request earlier deletion
Marketing Communications: Retained until you opt out or request deletion
Account Data: Deleted within 30 days of account closure request
6 Contact & Policy Updates
Privacy Questions?
Our privacy team is here to help. We respond to all privacy inquiries within 48 hours.
Global Operations (GDPR & CCPA Compliant)
Policy Updates
We'll notify you of significant changes via email and update the "Last Modified" date above.
Transparency Commitment: All policy changes are clearly documented and communicated 30 days in advance when possible.
Privacy-First Energy Readings
Experience personalized Bazi analysis with complete data protection. Your spiritual journey deserves both wisdom and privacy.
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